CONTACTS

Let's talk about your case, the first assessment is free

Call us, write to us or book a video consultation; to help you quickly and in the right way, we only ask you to keep at hand the documents listed below.

If you are in the right, you owe us nothing

If you are in the right, even only in part, you pay no fee to RisarciFacile.it out of the compensation you receive; we agree our fee directly with the insurance company that compensates you, so everything you are entitled to stays with you.

HOW TO REACH US

All our contact details

Call us

Toll-free number, from Italy
800 701 552

Phone
+39 035 19752202

Monday to Friday, 9.30 am to 12.30 pm and 2.30 pm to 6.30 pm, Italian time.

Write to us

WhatsApp, text messages only
+39 035 19752202

Email
info@risarcifacile.it

Certified email (PEC)
risarcifacile@pec.risarcifacile.it

For urgent matters you can write to us at any time.

Come and see us

Offices and management
Via Pietro Ruggeri da Stabello 55/B
24123 Bergamo

Office open Monday to Friday, 9.30 am to 12.30 pm.

See the map →

BEFORE YOU CONTACT US

What to keep at hand

You don’t need to have everything straight away; but if you already have these documents we can assess your case more quickly and without having to call you back. You can share photos and documents with us on WhatsApp or by email.

Insurance details of the parties

The CAI joint accident report, if you filled it in, or the number plate, insurance company and policy number of the other vehicle. If the police or another authority came, the sheet with the exchange of personal details they gave you. If you don't have the paper form you can fill it in together on your phone with our online joint accident report (in Italian).

Emergency room documents

The emergency room report, medical reports, medical certificates and prescriptions; also keep the receipts for visits, medicines and treatment you have already paid for.

Photos of the event

If possible, photos of the vehicles, the place, the road signs and your injuries, taken immediately after the event; you can send them to us directly on WhatsApp.

Witnesses and letters received

Names and contact details of anyone who saw what happened and any letters, emails or offers you have already received from the insurance company. Witnesses can write and sign their version with the online written statement (in Italian).

VIDEO CONSULTATION

Let's talk face to face, without you having to travel

If you prefer to explain your case in person and show us your documents, book a video consultation; we connect from your phone or computer, on the day and at the time that suit you best, via WhatsApp or with a link we send you.

Tell us the days and times when you are available and we will confirm the appointment.

OUR OFFICES

Offices and management in Bergamo

RisarciFacile.it
Via Pietro Ruggeri da Stabello 55/B
24123 Bergamo

Office open Monday to Friday, 9.30 am to 12.30 pm. We assist clients throughout Italy, also remotely, so you don’t need to come to us to start your claim.

Via Pietro Ruggeri da Stabello 55/B, 24123 Bergamo

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WE'LL CALL YOU BACK

Tell us what happened

Fill in the form and we will call you back as soon as possible, during office hours; the first assessment is free and without obligation.

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